The Agricultural Loss Management (ALM) Group is an independent provider of specialist loss adjustment, loss management and consulting services.
Proven Approach
The word "understanding" is a recurrent motif for ALM because it provides the basis for how the Group operates and why it performs so effectively.
The ALM team has many collective years experience in agri-business and those years translate to an extensive knowledge bank. ALM understand the industry and the needs and motivations of the people who depend on it for their livelihood.
Balanced Perspective
ALM brings to the table a common sense combination of theory and practice. ALM is in the unique position to provide understanding and insight on a number of levels. Balancing, for example, a familiarity with technical agronomic issues with a thorough understanding of the practical implications. We also have an intimate understanding of the regulatory framework in respect to issues involving agricultural chemicals, and have consulted to a number of Industry Task Forces.
Innovative Thinking
ALM is not a traditional loss adjustment firm. Its reputation for lateral thinking and looking beyond the loss is well founded. The company prides itself on thinking ahead - preparing for the inevitable well before it is called on to perform. ALM has always been proactive in developing procedures and assessment techniques before a loss arises, so that the methods can be tested against the intentions of the contract and the expectations of the grower.
Looking beyond the loss also enables ALM to prepare a strategy for development of the program so that a future benchmark is created as a prime objective from the beginning in terms of procedural design and response capability.
ALM's approach is intended to meet the dynamic change in the agribusiness industry, with fully researched and supportive services and procedural protocols. For ALM, the ultimate objective is to provide smart solutions that ensure successful and amicable resolutions.
Investigative Skills
ALM has the technical know-how and the hands-on experience to fully understand and appreciate the problems and issues involved in an agricultural liability adjustment situation. Integral to this understanding is the ability to quickly discern the need for out-sourced experts and consultants, and if necessary, recommend the appointment of the appropriate people as soon as possible.
ALM then provides the correct guidelines and support for these experts, and acts as a vital link between such advisors and the insurer/client and/or their legal representatives.
A Sense of Immediacy
ALM understands the economic cost of crop loss, and that in many situations the loss will represent a farming enterprise's sole income source for the season. In recognition of this, ALM is committed to prompt, appropriate action, whether the loss is large or small. ALM also implicitly understands that in the case of agri liability losses, timely identification of the relevant issues can have a significant impact on the outcome of any claim, whether it be large or small, an individual or a class action.
To fulfill these commitments, where both timing and efficiency are of the essence, ALM has developed proven methodology and documentation, and a streamlined and highly professional system of procedures. These methods ensure that in the case of agri liability claims, case handling procedures follow strategic criteria, which are designed to capture all relevant case information at the first and earliest opportunity.
Of course, the correct method of evidence collection becomes even more fundamental should a matter proceed to the litigation stage, and all ALM consultants are fully conversant with the correct procedural requirements. In support of our commitment to service, the Group has developed a communications system to ensure that contact can be maintained wherever and whenever necessary.
